Our AI
Agentic AI, purpose-built for
multifamily.
Not another SaaS tool with AI bolted on. Purpose-built agentic AI for property operations — from leasing to maintenance to renewals — compliant, empathetic, and always learning.
Beyond static automation
What is agentic AI?
Static automation follows rigid scripts. Agentic AI operates autonomously — understanding context, making decisions, and taking actions across your entire operation.
Betterbot's agents don't just answer questions. They qualify leads, schedule tours, triage maintenance, handle renewals, coordinate with your PMS, and know when to escalate to your human team.
94%
Auto-resolved
<2s
Response time
24/7
Availability
Static Automation
IF keyword = "maintenance"
→ Submit generic ticket
ELSE
→ "Please call our office"
Betterbot Agentic AI
→ Understand issue type & urgency
→ Ask clarifying questions (leak severity, location)
→ Triage priority and create work order
→ Provide immediate self-help if applicable
→ Schedule technician based on availability
→ Follow up after resolution
Specialized agents
A team of experts.
Each agent is specialized for a specific part of the resident lifecycle, working together seamlessly.
Prospect Agent
Lead conversion
Qualifies prospects, answers questions about floor plans, amenities, and neighborhood, and schedules tours with perfect timing.
- Answers availability, pricing, and amenities
- Shares neighborhood info and virtual media
- Scheduling: books tours and manages calendar
- Nurture: re-engages cold leads automatically
Maintenance Agent
Service coordination
Triages maintenance requests, handles after-hours emergencies, schedules technicians, and follows up on resolution.
- Triages issues by urgency and type
- Emergency response protocols 24/7
- Creates work orders with full context
- Schedules technicians based on availability
Renewals Agent
Retention
Automates renewal outreach with configurable campaigns that engage residents before lease end.
- Configurable campaign timing based on lease end date
- Automated email sequences to drive renewals
- Directs residents to portal for renewal actions
Delinquency Agent
Payment reminders
Sends timely, compliant payment reminders to residents with outstanding balances through automated outreach.
- Sends compliant payment reminders
- Communicates payment options clearly
- Automates follow-up sequences
Onboarding Agent
Move-in coordination
Guides new residents through the move-in process with timely communication and helpful resources.
- Schedules key pickup and orientation
- Sends utility setup reminders
- Delivers welcome sequences
- Answers move-in day questions
Resident Agent
General support
Answers policy questions, provides community information, and handles day-to-day resident inquiries around the clock.
- Answers policy and lease questions
- Coordinates with other agents for complex requests
How it works
The intelligence pipeline.
Every message flows through our multi-layered AI system for accurate, compliant, and helpful responses.
Input
Voice, chat, email, or SMS
Understand
Intent & entity extraction
Context
PMS & conversation history
Generate
Compliant response
Action
Book, update, notify
Compliance-first
Safe by design.
Property management is heavily regulated. Betterbot is built from the ground up to protect your business while delivering exceptional experiences.
Fair Housing Trained
Every response is crafted to comply with Fair Housing laws. No discriminatory language, ever.
TCPA Compliant
All SMS and calls follow TCPA guidelines with proper consent tracking and opt-out handling.
ADA Accessible
Our chat widget and voice AI meet accessibility standards for all users.
Data Privacy
Secure infrastructure with encryption at rest and in transit. Your data stays yours.
Experience intelligent operations.
See how our agentic AI can transform your property operations — from leasing to maintenance to renewals — with a personalized demo.