New product guides

Senior Living

AI Leasing for 55+ and Senior Living

Patient, accurate answers — with the age question and income limits handled in the conversation.

For 55+ and senior affordable apartment communities, Betterbot's AI asks the minimum-age question in the conversation and, where income limits apply, runs an income prequalification against your own AMI income-limit tables, answering at any hour from your property's data.

thelinden.com

Hello, I'm looking for a one-bedroom apartment. Do you have anything?

How lovely — welcome! The Linden is a 55+ community. Will at least one person moving in be 55 or older?
55+

Minimum age, asked first. Your community's own requirement.

Your property's income limits

Sample table · placeholder figures, not real AMI limits

Sample annual income limits by household size and AMI tier
Household50% AMI60% AMI80% AMI
1 person$34,650$41,580$55,450
2 people$39,600$47,520$63,350
3 people$44,550$53,460$71,300
4 people$49,450$59,340$79,200

Illustrative mockup with a placeholder community, income limits and unit types.

Challenges

Senior Living challenges, and how Betterbot handles them

Pick a challenge to see the part of the platform that handles it.

  1. The AI asks the minimum-age question your community requires, right in the conversation, before going further.

    See AI Websites
  2. The AI runs the same income prequalification as for affordable housing: household size and annual income against your AMI income-limit tables. It's prequalification from self-reported information, not income verification — your team still verifies.

    See AI Websites
  3. Chat and calls are answered live; emails within about a minute. One history follows every prospect across channels, so nobody repeats themselves.

    See Prospect Management
  4. Tours are booked in the conversation, or on a call: the voice AI quotes real open times and the booking is confirmed by text right after.

    See Tour Scheduling & Management
  5. When a conversation turns negative, it's flagged for your team with the reason and the full history, and an agent can claim it.

    See Leasing Dashboard
  6. AI intake by phone, SMS, chat and email. Emergencies are classified and the on-call tech is paged until someone acknowledges.

    See Maintenance Requests

Frequently asked questions

Can the AI check a minimum age?

Yes. For 55+ and senior communities, the AI asks the minimum-age question your community requires, in the conversation, before going further.

Does it work for senior affordable communities?

Yes. After the age question, the AI runs the same income prequalification it uses for affordable housing: household size and annual income compared with your property's own AMI income-limit tables. It's prequalification from self-reported information, not income verification — your team still verifies.

Does Betterbot manage care levels or assisted-living services?

No. Betterbot is leasing and resident-operations software for apartment communities, including 55+ and senior affordable properties. It doesn't manage care levels.

What makes the AI hand a conversation to a human?

Two things today: a conversation turning negative, and a tour booking that runs into trouble. The second one emails your team a summary of what happened. Your team can also raise a handoff on any conversation at any point, and every one of them carries the full history.

Patient answers, at any hour.

See the age question and income prequalification in the conversation, on your own community's data.